Elegant Cleans we are is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following personal information when you interact with our website or services:
- Contact Information: When you submit an enquiry via our contact form, we collect your name, email address, phone number, and any other details you provide.
- Communication Data: If you contact us via email or phone, we may retain records of the correspondence.
- Technical Data: We may collect information about your visit to our website, including your IP address, browser type, and usage patterns through cookies (see our Cookie Policy for more details).
2. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and provide customer support.
- To manage and improve our website and services.
- To comply with legal obligations and protect our business interests.
3. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following lawful grounds:
- Consent: When you provide your details via our contact form.
- Legitimate Interest: To communicate with you about our services and improve user experience.
- Legal Obligation: When required to comply with applicable laws and regulations.
4. Data Sharing and Security
- We do not sell, trade, or rent your personal data to third parties.
- We may share your data with service providers who assist us in operating our website and services (e.g., IT support, email hosting) under strict confidentiality agreements.
- We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you wish to request data deletion, please contact us using the details below.
6. Your Rights
Under UK GDPR, you have the following rights:
- The right to access your personal data.
- The right to request correction or deletion of your data.
- The right to object to processing or request data portability.
- The right to withdraw consent at any time (if applicable).
To exercise these rights, please contact us at [Your Contact Email].
7. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Elegant Cleans
3 Hayclose Mead, Bradford
Elagantcleans2000@gmail.com
07768 087252
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
By using our website, you acknowledge and agree to this Privacy Policy.